Month: February 2018

Dear Colleagues,

 

Document Imaging/AppXtender (BDMS) is now up and running. Thank you for your patience.

 

Regards,

 

 

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016

 

 

Dear Colleagues,

 

Document Imaging/AppXtender (BDMS) is undergoing unexpected maintenance and will be down until further notice. Once this maintenance is complete, we will send an update to the campus community. Thank you for your patience.

 

Regards,

 

 

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016

 

 

Dear Colleagues,

 

Document Imaging/AppXtender (BDM) is undergoing unexpected maintenance and will be down until further notice. Once the maintenance is complete, we will send an update to the campus community. Thank you for your patience.

 

Regards,

 

 

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016

 

 

Dear Campus Community

 

You may have received a pop-up on your computer stating “Google Drive will become disabled.” Google has announced they are retiring the Google Drive desktop application and it will shut down completely on March 12th, 2018. The Google Drive service itself is not being retired, only the program that is installed on your SJFC computer that syncs the files stored on Google Drive to your computer. For business customers, it is being replaced with Drive File Stream.

Drive File Stream works a little differently than the current Google Drive application. On Windows computers, it appears as a drive in Windows Explorer instead of a shortcut. On Mac computers, it appears as a link under Devices in Finder.

Another major difference is that your Google Drive files are no longer stored locally on your computer, saving local drive space. Instead, files are streamed on demand as needed. Files that you need to use when you have no Internet access must be made available off-line in advance. Making files available off-line stores a local copy of the file or folder on your computer, so it is available without Internet access.

OIT will soon be rolling out Drive File Stream to SJFC computers. If you have any questions or concerns, please contact the OIT Service Desk at x8016 or http://go.sjfc.edu/oithelp

For more detailed information, please visit the SJFC OIT Knowledgebase article at:

https://sjfc.teamdynamix.com/TDClient/KB/ArticleDet?ID=49040

(Copy the link above and paste it into your browser)

 

Regards,

 

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.edu

phone: (585) 385-8016

https://www.sjfc.edu/services/oit/

 

 

Dear Colleagues,

Today, Microsoft and Adobe released software patches and security Updates. OIT will be rolling out these  overnight to computers. If you are prompted to install the Microsoft updates, you can wait until the end of the day to install them.

Note: Some of the software updates will take an extended time to install. Please do not force your computer to shut down while the updates are being installed as doing so can corrupt the operating system (Windows) and make your computer unusable.

Please contact the Service Desk with any questions at x8016.

Thank you,

 

 

—————————————-

Office of Information Technology

OIT Service Desk

St. John Fisher College

e-mail: oitservicedesk@sjfc.ed

phone: 585.385.8016

http://oit.sjfc.edu/