October is National Cyber Security Awareness Month

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Around campus you will see posters that will make you Stop | Think | before you Connect!

Week 1: Simple Steps to Online Safety – THINK BEFORE YOU CLICK!

Passwords: Protecting yourself by using strong, unique passwords for each of your devices and online account.

  • Strong – cannot be easily guessed by hackers
  • Tired of complex passwords? Try using a passphrase instead.
    The longer your passphrase is, the stronger!
  • Unique – using a different password for each device/online account – if one password is compromised all your other accounts/devices are still safe.
  • Can’t remember all those strong, unique passwords – use a password manager; stores all of your passwords in an encrypted format.
  • Where available, enable two-step verification on accounts that support it. Two-step verification uses your password and adds a second step (code being sent to smartphone, or using fingerprint). Even some password managers support this feature – it’s easier than you think!

Best Password Managers of 2017: https://www.pcmag.com/article2/0,2817,2407168,00.asp


Office of Information Technology
OIT Service Desk
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016

Emergency maintenance to Document Imaging

Dear Campus Community,

Please be advised that Document Imaging will be down for about an hour today starting at noon so an emergency patch can be applied.  We will let you know as soon as it is back up.

We are sorry for any inconvenience this may cause you.

Thank you for your understanding.

Office of Information Technology
OIT Service Desk
St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016

Recent Phishing Attempts

Dear Colleagues,
We have been made aware of a recent phishing attempt. We wanted to remind the St John Fisher Campus that The Office of Information Technology (OIT) will never request your Password for any reason via email and or phone call. As always, please ignore and delete any email you feel may qualify as an attempt to Phish. Please feel free to contact us should you ever have any questions.

Scams: Intentional deceptions made for gain, or to cause damage through email. For example: “You are a winner of our 1,000,000 lottery! Click here to claim your reward.”

Spam: Also known as junk email, designed to trick you into thinking their message is worth reading. For example: “Great value medical store!”

Hoax: Warnings about a non-existent threat, or an offer that sounds good to be true. For example: “Your SJFC account will be deactivated in 24 hours unless you confirm your email address and password.”

Phishing: Pronounced ‘fishing’. Phishing emails try to entice you into disclosing personal information, such as your username, password or bank account details. For example: “You have been given a tax refund. To help us process your payment, please click here and enter your name, address, phone number and bank details.”

Spoofing: When the sender address of an email has been altered to hide its true origin, used by virus and spam authors to make their emails look legitimate and lure people into clicking on links or downloading attachments. For example: The email looks as it is from one address but hovering over it reveals a different address.

Have a great day!
Office of Information Technology
OIT Service Desk St. John Fisher College
e-mail: oitservicedesk@sjfc.edu
phone: (585) 385-8016 oit.sjfc.edu/

PATCH TUESDAY – Security Updates

Dear Colleagues,
Today, Microsoft and Adobe released software patches and security Updates. OIT will be rolling out these overnight to computers. If you are prompted to install the Microsoft updates, you can wait until the end of the day to install them.

Note:  Some of the software updates will take an extended time to install. Please do not force your computer to shut down while the updates are being installed as doing so can corrupt the operating system (Windows) and make your computer unusable.

Please contact the OIT Service Desk with any questions at x8016.

Thank you
OIT Service Desk

OIT Alert: Scheduled Maintenance Sunday September 17th, 2017; 5:00am – 11:00am

Dear Campus Community,
This Sunday, September 17th, 2017 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers.

During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include:

-Outlook mail


-Citadel (p-drive, department file shares)


-Campus Printing

-Self-service password reset

-Campus website

-Student Gmail

If you have any questions, feel free to contact the Service Desk at (585) 385-8016 or e-mail us at OITservicedesk@sjfc.edu

Thank you,
Office of Information Technology

Secure Email Service


Dear Colleagues:
In the course of our daily work for the College, we sometimes need to send or receive private or personally identifiable information via the email system.  As Faculty and Staff at St. John Fisher College we have a responsibility to protect the privacy and confidentiality of student data, employee data, and proprietary College information.  This information could include protected student information (grades, transcripts, class schedule, etc), sensitive personally identifiable information (SSN’s, Driver license or State ID#’s, Passport #’s, DOB, Account passwords, etc), Credit Card information and Electronic Health Care information.

If you have the need to send a secure email outside of St. John Fisher College, OIT is providing a service to ensure that the email and any attachments can only be read by the intended recipient.  This will only work for email sent to a recipient outside of St. John Fisher.

To send a secured email the St. John Fisher sender has to put “[SECURE]” at the beginning of the subject line of the email and then send the email as normal.  Based on the tag “[SECURE]”, the email will get routed through an encryption filter.  The recipient will then receive an email with a link that will direct them to the Barracuda Message Center to retrieve their email.  The recipient will use the Barracuda Message Center to view, reply or download the original email.

For more information, please see the OIT website or contact the OIT Service Desk.