Month: June 2016

Dear Colleagues, OIT will be performing urgent server maintenance overnight that will require a reboot of many servers. The reboots of the servers will occur between 5am and 6am on Wednesday, 6/29/16. During that time you may experience intermittent issues with all OIT services. This is being done to apply a vendor update to prevent unscheduled downtime. If you have any questions or concerns please contact the Service Desk at 585-385-8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology

Dear Campus Community, OIT will be performing maintenance on Echo360 from 9:00am until 12:00pm on Wednesday, June 29th. Echo 360 will be unavailable during this maintenance window. Please contact the OIT Service Desk at 385-8016 with any questions. Thank you, Office of Information Technology

Dear Colleagues, This is a reminder that OIT will be performing server maintenance on Sunday, June 26th starting at 7am and completing no later than 11am. During that time you may experience intermittent issues logging into the portal (my.sjfc.edu) and the services that it connects you to. If you have any questions or concerns please contact the Service Desk at 585-385-8016 or oitservicedesk@sjfc.edu<mailto:oitservicedesk@sjfc.edu>. Thank you, The Office of Information Technology

Dear Campus Community, This Sunday, June 19th, 2016 during the normal maintenance time, 5:00 am – 11:00 am, we will be performing maintenance on our servers. During this time, you may experience intermittent issues accessing all of the IT services on campus. Some of these include: -Outlook mail -Webmail -Citadel (p-drive, department file shares) -Blackboard -Campus Printing -Self-service password reset -Campus website -Student Gmail If you have any questions, feel free to contact the Service Desk at 585-385-8016 or e-mail us at OITservicedesk@sjfc.edu<mailto:OITservicedesk@sjfc.edu>. Thank you, Office of Information Technology